Overview
This article overviews how to setup PaperCut Mobility Print on a personally owned computer, cell phone, or tablet. PaperCut Mobility print is intended for student printing. This allows students the ability to print on their device with duplexing, multiple pages per sheet, and scaling.
Please note, you can print in any format you would like and from any application that allows printing. No need to save a Google Doc to then upload it for printing.
In this Article
Details
1. From the website https://mobilityprint.willamette.edu/setup select “Download” under Step 1.
2. Locate the download from your downloads location. It is called “pc-mobility-print-printer-setup-1.0.36[pubprint.willamette.edu].exe”
3. Launch the installer and select your preferred language.
4. Accept terms of use and click “Next”.
5. Select the printers you would like to map to your computer then click “Next”
6. Type your Willamette username (excluding @willamette.edu) and 16+ Character password and click “Next”
Send prints from any application that supports printing by going to File > Print or pressing Control+P
Note When setting up Mobility print from a device with AntiVirus software, you may need to remove the installation client from your quarantine.
Note if you have installed the printers more than once, you will need to remove printers to proceed.
1. From the website https://mobilityprint.willamette.edu/setup select “Download” under Step 1.
2. Locate the download from your downloads location. It is called “pc-mobility-print-printer-setup-1.0.78[pubprint.willamette.edu].dmg”
3. Launch the file pc-mobility-print-printer-setup-1.0.78[pubprint.willamette.edu].dmg.
4. Double click on the file “PaperCut Mobility Print Client.pkg”. Make sure to only launch the file once.
5. Follow the installer instructions, agree to terms, and install. You will be asked to select the printers you would like to Map to your machine. Select any printer you think you would like to use. If needed, you can add additional printers by installing the PKG again.
6. Once you have selected printers and pressed OK, you should see a “Success!” pop up.
7. Upon sending your first print, you will be asked for your username and password. This is your Willamette username (excluding @willamette.edu) and 16+ Character password.
8. Send prints from any application that supports printing by going to File > Print or pressing Command+P
Note Only launch the pkg once. If you click on it multiple times, you will see the error that too many installation instances are launched. This is because you opened the .pkg file more than once.
To proceed, please restart your computer and download a fresh installer.
Note If you type the wrong username or password, you will see the error "Hold for Authentication”. Please reference Hold for Authentication Printing Error Article for additional support
Note When setting up Mobility print from a device with AntiVirus software, you may need to remove the installation client from your quarantine.
1. Open the link https://mobilityprint.willamette.edu/setup and select “Install or update” under Step 1
2. If prompted, select “Open” to launch the Google Play Store.
3. In the Google Play Store, select “Install” for Mobility Print. Once installed, open the app.
4. To ensure printing works, make sure to select “Allow” to allow Mobility Print to send you notifications.
6. Inside the app, you'll see a screen with two options, select 'Tap here to check the mobility print service is on'. In the menu that appears, click on Mobility Print and select "Use Print Service.
7. Click 'Tap here to check the mobility print service is on'. In the menu that appears, click on Mobility Print and select "Use Print Service.
8. Once turned on, you will be able to see a list of available printers on campus.
1. Open the link https://mobilityprint.willamette.edu/setup in Safari and select “Download” under Step 1.
2. Select “Allow” to allow the profile.
3. When successfully downloaded, you will see the following popup:
4. Navigate to Settings on your phone. You should see “Profile Downloaded”” underneath your Account but before Airplane mode.
5. Tap on “Profile Downloaded”
6. Select “Install”
7. Once installed, you will be able to print to the campus printers. You will be prompted to enter your Willamette Username and password when you send your first print.
Note: if you are unable to get the URL to load in Safari you will need to turn off “Hide IP Address”. To do so, please go to Settings > Apps > Safari > Hide IP Address
Additional Resources:
Note By default, you should see the setup instructions for the device you are on, follow the directions to setup the client. If you do not see the correct installation information, scroll to the bottom of the page and select the device you are installing on.
Note you will see an option for Chrome. This is not supported in Willamette's instance of Mobility print.
