Knowledge Base

Categories (1)

WITS

All KB Articles for Integrated Technology Services (WITS)
Expand

Articles (3)

How to Request a Transcript Without a Willamette Username or Student ID

Guides students on how to order official transcripts through Parchment using alternative personal identifiers, redirects account credential inquiries to the Registrar's Office, and provides instructions for requesting unofficial transcripts.

How to Resolve Common Browser and Login Issues

A step-by-step guide to fixing website errors, loading issues, and login failures by clearing cache, using private browsing, testing alternative browsers, or restarting your device.

Internal: HeinOnline Library Database Login Error - "Not Subscribed"

Internal WITS guide for troubleshooting the HeinOnline login loop where students are told the university is not subscribed.