Services A-Z (126)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Academic Technology Purchase Request

(WITS) Integrated Technology Services / Classroom and Technology Spaces

Access

Marketing: Web & Digital Content / Website Edit Access Request

Adobe

(WITS) Integrated Technology Services / Application, Software and Web Support / Email, Communication and Collaboration

AI Request

(WITS) Integrated Technology Services / AI Request

Applications

Enrollment Operations / System Support

Assignments & Grading

Canvas / Learning Management System / LMS General Issues

B

Backups and Recovery

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Computer and Devices

Bike Registration

Service Center

Broken Link

Marketing: Web & Digital Content / Web Updates

Building/Room Access Issue

Service Center

Building/Room Access Request

Service Center

C

Calendar Updates

Marketing: Web & Digital Content / Web Updates

Canvas General Issue

Canvas / Learning Management System / LMS General Issues

Change Forwarding Based on Type of Call

(WITS) Integrated Technology Services / Phones and Voicemail / Phone

Change Speed Dial / Line buttons

(WITS) Integrated Technology Services / Phones and Voicemail / Phone

Classroom AV Support

(WITS) Integrated Technology Services / Classroom and Technology Spaces

Classroom AV Consultation

(WITS) Integrated Technology Services / Classroom and Technology Spaces

Classroom Emergency

(WITS) Integrated Technology Services / Classroom and Technology Spaces

Colleague User Access Change Request

(WITS) Integrated Technology Services / Accounts, Access and Security / Access

Compass Card Issue

Service Center

Consulting

(WITS) Integrated Technology Services / Application, Software and Web Support / Web and Digital Content

Creating an Account

Marketing: Web & Digital Content / Social Media

Custom Application Support

(WITS) Integrated Technology Services / Application, Software and Web Support / Web and Digital Content

D

Departmental Printing

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Printing

Device Registration

(WITS) Integrated Technology Services / Wi-Fi and Internet

Digital Accessibility

(WITS) Integrated Technology Services / Application, Software and Web Support / Web and Digital Content

E

Elections

(WITS) Integrated Technology Services / Application, Software and Web Support / Email, Communication and Collaboration

Email Support

(WITS) Integrated Technology Services / Application, Software and Web Support / Email, Communication and Collaboration

Employee Location Change

(WITS) Integrated Technology Services / Phones and Voicemail / Phone

Employee Offboarding

(WITS) Integrated Technology Services / Accounts, Access and Security / Accounts

Employee Onboarding

(WITS) Integrated Technology Services / Accounts, Access and Security / Accounts

Enrollment Operations General Support

Enrollment Operations / System Support

Enterprise Applications Support

(WITS) Integrated Technology Services / Application, Software and Web Support / Enterprise Applications Support

Equipment Checkout

(WITS) Integrated Technology Services / Event Support and Equipment Checkout

Equipment Setup

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Computer and Devices

Equipment Turn-In/Removal

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Computer and Devices

Event Support

(WITS) Integrated Technology Services / Event Support and Equipment Checkout

F

Featured Content

Marketing: Web & Digital Content / Social Media

Fix or Replace Phone or a Phone Line/Port

(WITS) Integrated Technology Services / Phones and Voicemail / Phone

Form Issue

Enrollment Operations / Forms

G

Google

(WITS) Integrated Technology Services / Application, Software and Web Support / Email, Communication and Collaboration

Google Meet

(WITS) Integrated Technology Services / Application, Software and Web Support / Email, Communication and Collaboration

Google Shared Drive Access Request

(WITS) Integrated Technology Services / Accounts, Access and Security / Access

Groupfiles Access Request

(WITS) Integrated Technology Services / Accounts, Access and Security / Access

Guest or Vendor Account Access Request

(WITS) Integrated Technology Services / Accounts, Access and Security / Accounts

H

Hardware Issue Support

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Computer and Devices

Hardware Purchase Request

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Computer and Devices

I

Instructional Equipment Installation

(WITS) Integrated Technology Services / Classroom and Technology Spaces

Instructional Software Installation

(WITS) Integrated Technology Services / Classroom and Technology Spaces

Integrations

Enrollment Operations / System Support

L

Lead Generation

Enrollment Operations / Data Management

Long-term temporary routing of calls

(WITS) Integrated Technology Services / Phones and Voicemail / Phone

M

Mailings

Enrollment Operations / Deliver

Map or Virtual Tour Updates

Marketing: Web & Digital Content / Web Updates

Marketing General Support

Marketing: Web & Digital Content / Web Updates

Message Problem

(WITS) Integrated Technology Services / Phones and Voicemail / Voicemail

Microsoft Office

(WITS) Integrated Technology Services / Application, Software and Web Support / Email, Communication and Collaboration

Modules and Course Content

Canvas / Learning Management System / Support and Training

MyEmma Support

(WITS) Integrated Technology Services / Application, Software and Web Support / Web and Digital Content

MyWillamette Updates

(WITS) Integrated Technology Services / Application, Software and Web Support / Web and Digital Content

N

Network Account Creation Issue

(WITS) Integrated Technology Services / Accounts, Access and Security / Accounts

Network Account Reactivation

(WITS) Integrated Technology Services / Accounts, Access and Security / Accounts

Network Connectivity

(WITS) Integrated Technology Services / Network, Infrastructure and Servers / Network

Network Device Registration

(WITS) Integrated Technology Services / Network, Infrastructure and Servers / Network

Network Installation/Improvement

(WITS) Integrated Technology Services / Network, Infrastructure and Servers / Network

New Catalog Request

Canvas / Learning Management System / Canvas Catalog

New Google Group Request

(WITS) Integrated Technology Services / Application, Software and Web Support / Email, Communication and Collaboration

New Hardware Request

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Computer and Devices

O

Office Move Request

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Computer and Devices

Operating System Support Request

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Computer and Devices

Other Issue

Canvas / Learning Management System / Canvas Catalog

P

Password Reset

(WITS) Integrated Technology Services / Accounts, Access and Security / Accounts

Payment Issue

Canvas / Learning Management System / Canvas Catalog

Populations

Enrollment Operations / Deliver

Printer Support and Troubleshooting

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Printing

Prospective Student Record

Enrollment Operations / Data Management

Purchasing

Enrollment Operations / Enrollment Operations General Requests

Q

Query Review

Enrollment Operations / Deliver

R

Remove Phone

(WITS) Integrated Technology Services / Phones and Voicemail / Phone

Report a Lost Item

Service Center

Report an Enrollment Issue

Canvas / Learning Management System / Access & Enrollments

Report an LTI Issue

Canvas / Learning Management System / Integrations & Applications (LTIs)

Report Phishing, Spam and Malware

(WITS) Integrated Technology Services / Accounts, Access and Security / Security

Reporting Issues

(WITS) Integrated Technology Services / Application, Software and Web Support / Enterprise Applications Support / Enterprise Reporting

Reporting Requests

(WITS) Integrated Technology Services / Application, Software and Web Support / Enterprise Applications Support / Enterprise Reporting

Request a New Form

Enrollment Operations / Forms

Request a New LTI

Canvas / Learning Management System / Integrations & Applications (LTIs)

Request a New Slate Query

Enrollment Operations / Queries

Request a Sandbox / Test Course

Canvas / Learning Management System / Support and Training

Request Access to an Old Course

Canvas / Learning Management System / Access & Enrollments

Request an IT Project

(WITS) Integrated Technology Services / IT Project Request

Request an office phone - New-to-WU employee

(WITS) Integrated Technology Services / Phones and Voicemail / Phone

Request Canvas Admin *(or TA)* Access

Canvas / Learning Management System / Access & Enrollments

Request Catalog Admin Access

Canvas / Learning Management System / Canvas Catalog

Reset voicemail PIN

(WITS) Integrated Technology Services / Phones and Voicemail / Voicemail

Rules

Enrollment Operations / System Support

S

Server Hosting

(WITS) Integrated Technology Services / Network, Infrastructure and Servers / Server

Server Issue

(WITS) Integrated Technology Services / Network, Infrastructure and Servers / Server

Service Center General Inquiry

Service Center

Slate Portal Issue

Enrollment Operations / System Support

Slate Query Issue

Enrollment Operations / Queries

Slate Report Issue

Enrollment Operations / Reports

Social Media Inquiry

Marketing: Web & Digital Content / Social Media

Software Installation

(WITS) Integrated Technology Services / Application, Software and Web Support / Software Support, Installation and Licensing

Software Licensing

(WITS) Integrated Technology Services / Application, Software and Web Support / Software Support, Installation and Licensing

Software Support

(WITS) Integrated Technology Services / Application, Software and Web Support / Software Support, Installation and Licensing

Special Call Routing - Departmental

(WITS) Integrated Technology Services / Phones and Voicemail / Phone

Staff Accounts

Enrollment Operations / Accounts, Access, and Security

Student Printing

(WITS) Integrated Technology Services / Computer, Device, and Printer Support / Printing

Support for Wise

Canvas / Learning Management System / Legacy Support (WISE)

T

Template Issue

Enrollment Operations / Events / Scheduler

Template Requests

Canvas / Learning Management System / Support and Training

TouchNet E-Commerce Assistance Request

(WITS) Integrated Technology Services / Application, Software and Web Support / Web and Digital Content

TouchNet New Store Request

(WITS) Integrated Technology Services / Application, Software and Web Support / Web and Digital Content

Training

(WITS) Integrated Technology Services / Application, Software and Web Support / Web and Digital Content

Training

Marketing: Web & Digital Content / Website Consultation & Training

Two-Factor Authentication (2FA)

(WITS) Integrated Technology Services / Accounts, Access and Security / Security

U

Username Change

(WITS) Integrated Technology Services / Accounts, Access and Security / Accounts

V

Voicemail to email set up

(WITS) Integrated Technology Services / Phones and Voicemail / Voicemail

VPN Access Request

(WITS) Integrated Technology Services / Accounts, Access and Security / Access

W

Web Updates

Marketing: Web & Digital Content / Web Updates

Website Consultation

Marketing: Web & Digital Content / Website Consultation & Training

Where's My Course?

Canvas / Learning Management System / LMS General Issues

Where's My Student?

Canvas / Learning Management System / LMS General Issues

Wifi Issue

(WITS) Integrated Technology Services / Network, Infrastructure and Servers / Network

Workday User Access Change Request

(WITS) Integrated Technology Services / Accounts, Access and Security / Access