Message Problem

What Is It?

Troubleshoot voicemail problems. VM message access, callers can't leave a message, messages are not being received in voice mailbox, red message light won't turn off.  Need instructions for managing voicemail.

Who Can Use It?

Faculty and Staff

How Do I Use It?

Please provide:

  • extension number
  • building/room of user/extension   (if you don't know the room, describe location)
  • detail the problem including how long you think it's been happening