Popular Services

Request general printer support

Reserve computers, accessories, or AV equipment (projectors, screens, microphones, speakers, etc.).

Request assistance mapping employee printers to your device, support with printing codes, and general questions

Get assistance acquiring or configuring software licensing

Assistance with computer and mobile device hardware that is not working as expected.

Request technology support of classroom A/V

Request installation of new hardware (mouse, keyboard, computer)

Assistance setting up or reconfiguring technology items already in your possession

Request assistance setting up or using PaperCut Mobility Print (Salem Campus), information regarding student printing, or application suppot

Report an Enrollment Issue

Get help registering your device on the Willamette network

Get assistance with general support software on your computer or device.

Request technology additions or modifications to a classroom.

Help with Operating System issues such as slowness, updates or maintenance.

Request support for configuration/troubleshooting of new or existing 2FA services

Get help registering your device on the Willamette network

Get help with lack of wifi service or poor wifi performance.

Get technical assistance for your event, or help planning for its technology needs and logistics.

Turn-in or request the removal of technology items.

Request phone change for an employee who is changing work locations.

Request immediate support for issues impacting an active class

Any concerns related to suspicious emails, software, applications and Sentinel AV warnings

General Issues with Canvas not covered in another service.

Request assistance for your Willamette email account.