Popular Services

Get assistance with general support software on your computer or device.

General request for Enrollment Operations. Request support on another topic not listed above

Request to reset your Willamette network account password

Assistance setting up or reconfiguring technology items already in your possession

Request technology support of classroom A/V

Request phone change for an employee who is changing work locations.

Request assistance for your Willamette email account.

Reserve computers, accessories, or AV equipment (projectors, screens, microphones, speakers, etc.).

Update, reorganize, or remove content on a web page or site.

Get help with lack of wifi service or poor wifi performance.

Help with Operating System issues such as slowness, updates or maintenance.

For assistance with or reporting issues with Gmail and Google applications such as Groups, Drive or Calendar.

Request installation of new hardware (mouse, keyboard, computer)

Request support for configuration/troubleshooting of new or existing 2FA services

Assistance with computer and mobile device hardware that is not working as expected.

Request access to a department share within groupfiles

Request an IT Project

Submit files for bulk record creation

Get technical assistance for your event, or help planning for its technology needs and logistics.

Report issues during Network Account creation

Request a new network connection where none exists.

Any concerns related to suspicious emails, software, applications and Sentinel AV warnings

Request assistance mapping employee printers to your device, support with printing codes, and general questions

Report a network outage or problems with your connection to the university's wired network.