Services (8)

Change Forwarding Based on Type of Call

Set up or remove special call forwarding.

Change Speed Dial / Line buttons

Request change in speed dial and phone line buttons.

Employee Location Change - Update phones

Request phone change for an employee who is changing work locations.

Fix or Replace Phone or a Phone Line/Port

Assistance with a telephone or phone line. Also use for phone cable issues (attaching to network port, replace cable, troubleshoot port problems).

Long-term temporary routing of calls

Assistance determining how to manage calls for a long-term, temporary absence according to user and department's needs.

Remove Phone and/or Extension number

Remove unneeded phone and/or extension number.

Request an office phone - New-to-WU employee

Request a phone assignment for new employee

Special Call Routing - Departmental

Special call routing design for departments.